Education and Working Experiences

2021.07 – Present: School of Economics and Management, Beijing University of Chemical Technology

2019.07 – 2021.06: Postdoctoral Researcher at Beijing Hoisting and Conveying Machinery Design and Research Institute / Beihang University

2015.09 – 2019.06: Beihang University | Management Science and Engineering | Doctor of Management

2012.09 – 2015.06: Beijing University of Chemical Technology | Business Administration | Master of Management

2008.09 – 2012.06: Zhejiang University | Mechanical Engineering and Automation | Bachelor of Engineering

Publications

（1）Wang X, Zhou R. Impacts of user expectation and disconfirmation on satisfaction and behavior intention: The moderating effect of expectation levels[J]. International Journal of Human–Computer Interaction, 2023, 39(15): 3127-3140. (SSCI/SCIE)

（2）王小蕊.基于专利分析我国文物科技发展及技术演化[J].中国科技信息,2023(05):25-31.

（3）王小蕊.基于专家综合评估的脱挂抱索器故障树分析[J].质量与可靠性,2021,(04):21-28.

（4）Zhou R, Wang X, Shi Y, et al. Measuring e-service quality and its importance to customer satisfaction and loyalty: an empirical study in a telecom setting[J]. Electronic Commerce Research, 2019, 19: 477-499.(SSCI)

（5）Zhou R, Wang X, Zhang L, et al. Who tends to answer open-ended questions in an e-service survey? The contribution of closed-ended answers[J]. Behaviour & Information Technology, 2017, 36(12): 1274-1284.(SSCI)

（6）王明明, 王小蕊. 文物保护与修复技术成果评价研究[J]. 科技管理研究, 2016, 36(3): 45-49.(CSSCI)

（7）Wang, Y., Wang, J., Yao, T., Li, M., & Wang, X. How does social support promote consumers engagement in the social commerce community? The mediating effect of consumer involvement[J]. Information Processing & Management, 2020, 57(5): 102272.(SSCI)

会议论文：

（1）Xie Y, Zhou R, Wang X*, et al. Digital Marketing: Develop the Scales for Measuring Brand Experience in the Digital Economy, July 23-28, 2023, Copenhagen, Denmark[C]// Proceedings of 25th International Conference on Human-Computer Interaction. (EI)

（2）Wang X. Fuzzy Fault Tree Analysis for Detachable Rope-holding Clip (DRHC) in Cableway Transport[C]//2021 3rd International Conference on Artificial Intelligence and Advanced Manufacture. 2021: 2844-2848.(EI)

（3）Wang X, Zhou R, Zhang R. The impact of expectation and disconfirmation on user experience and behavior intention[C]//Design, User Experience, and Usability. Interaction Design: 9th International Conference, DUXU 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings, Part I 22. Springer International Publishing, 2020: 464-475.(EI)

（4）Xiaorui Wang,Ronggang Zhou. Renqian Zhang. (2018, September). The asymmetric impact and diminishing sensitivity of user experience on customer satisfaction: evidence from open-ended questions.The 14thInternational Conference on Industrial Management (ICIM 2018), 644-650.(ISTP)

（5）Wang, X.,Zhou, R., & Zhang, R. (2017,December). Deciding Fast and Slow in Risk Decision Making: An Experimental Study. InProceedings of the International Conference on Electronic Business (ICEB)(pp. 72-78)(EI)